You've built something real. Now, you need the machine that runs it.
Tended helps business owners build the operational infrastructure their companies need to scale.
Every company runs on internal tools nobody outside the building ever sees — the systems that track renewals, move work through the team, keep customers from slipping through the cracks. They're chronically under-invested in at most companies because they lose roadmap space to revenue-generating features.
I've spent eighteen years running customer-facing ops at startups and got tired of waiting on those tools. Combining years of startup operating experience with AI tooling, Tended builds and ships the internal tooling and processes your company needs to operate with maturity.
Products
Tended's products solve real operational pain-points for early to mid-stage startups.
Stop paying for software you forgot you bought.
Austerity tracks your vendor spend across all departments and makes sure you never miss an upcoming auto-renewal. And with AI-enabled market analysis, Austerity equips your team with the talking points they need to negotiate better terms come renewal time.
Try AusterityTotal annualized vendor spend
$4.82M
73 live contracts · 6 need action this quarter
Pulsewatch
Observability
Datadog
Engineering
Figma
Design
Co-Op
In betaThe goal execution system for startup teams. OKRs, a weekly Top 5, check-ins, and an AI co-pilot that keeps everyone honest. Free while it's in beta.
The internal tool your engineering team will never prioritize.
Sometimes the tool you need doesn't exist and never will, because building it means pulling engineers off the roadmap — and it loses that fight every time. That's the work I take on directly. I'll work with you to understand the business problem and build a custom solution that unlocks the operating efficiency your team needs.
I take on a handful of these a year. Describe the internal business problem you need to solve, and if there's a fit I'll work with you to scope it.
The Operating Record
Built across fintech, banking, and B2B SaaS. Seed to Series C through PE-backed portfolio.
The operator behind it
I'm Brandon Carlos. I've been building and running customer-facing teams at tech companies for over eighteen years. I've been on the founding team of two startups and had three successful exits — two acquisitions and one IPO. As a CCO and COO, I consider myself a cost-operator, not a grow-at-all-costs one.
The tools I'm building at Tended are built by an executive operator who's still in seat today, doing the job, at a startup right now. That's the point. These tools aren't being built by a consultant who remembers the work; they're being built by someone who's still in it every day. I get your world, because it's been my world for a very long time.