You've built something real. Now, you need the machine that runs it.

Tended builds the internal tools startups need but never get around to building.

Every company runs on internal tools nobody outside the building ever sees — the systems that track renewals, move work through the team, keep customers from slipping through the cracks. They're chronically under-invested in at most companies because they lose roadmap space to revenue-generating features.

Combining years of startup operating experience with AI, Tended builds the internal tools your company needs — and makes sure they actually get used.

How this works

Two ways to work together.

Buy a tool we've already built, or have us build one for you — implementation and adoption included.

Products

Tended's products solve real operational pain-points for early to mid-stage startups.

Stop paying for software you forgot you bought.

Austerity tracks your vendor spend across all departments and makes sure you never miss an upcoming auto-renewal. And with AI-enabled market analysis, Austerity equips your team with the talking points they need to negotiate better terms come renewal time.

Try Austerity
AusterityNorthwind Labs

Total annualized vendor spend

$4.82M

73 live contracts · 6 need action this quarter

Pulsewatch

Observability

CA$48,200/yrAct now

Datadog

Engineering

CA$28,800/yrReview

Figma

Design

CA$13,200/yrActive
Co-OpTended

Good morning, Brandon

Week 6 of Q3 · 2 of 5 done

My top 5 this week

Redline renewal contract with Acme Co

Grow ACV by 20%, to $30K

Complete product teardown of Austerity, launch v2

Improve top of funnel conversion by 5%

Run working session with Acme Corp and sign LOI

Grow Q3 Revenue by 10%, to $1MM

Company goals

Grow Q3 Revenue by 10%, to $1MM

50%On track

Improve top of funnel conversion by 5%

40%At risk
Now live

The operating rhythm your team will actually use.

Co-Op is the AI-enabled goal execution system for startup teams. Set company and team goals, weekly priorities, and end of week check-ins and ensure your teams are rowing in the same direction.

Try Co-Op
Custom builds

The internal tool your engineering team will never prioritize.

Sometimes the tool you need doesn't exist and never will, because building it means pulling engineers off the roadmap — and it loses that fight every time. That's the work I take on directly. I'll work with you to understand the business problem and build and implement a solution that unlocks the operating efficiency your team needs.

I take on a handful of these a year. Describe the internal business problem you need to solve, and if there's a fit I'll work with you to scope it.

The Operating Record

~50%
Reduction in cost-to-serve
92%
CSAT maintained post-AI transformation
51%
Vendor cost reduction
2×
New customer activation rates
60%
Reduction in onboarding costs
43%
Improvement in ICP mix per new customer cohort

Numbers like these don't come from buying software. They come from changing how the team works around it.

Built across fintech, banking, and B2B SaaS. Seed to Series C through PE-backed portfolio.

Brandon Carlos

The operator behind it

I'm Brandon Carlos. I've been building and running customer-facing teams at tech companies for over eighteen years. I've been on the founding team of two startups and had three successful exits — two acquisitions and one IPO. As a CCO and COO, I consider myself a cost-operator, not a grow-at-all-costs one.

The tools I'm building at Tended are built by an executive operator who's still in seat today, doing the job, at a startup right now. That's the point. These tools aren't being built by a consultant who remembers the work; they're being built by someone who's still in it every day. I get your world, because it's been my world for a very long time.